Thursday, August 14, 2014

Troubleshooting And Solution For Shockwave Flash Crashes On Google Chrome Browser - Windows 7, Windows 8 and Windows 8.1

The Shockwave Crash Blues

Many people have been experiencing Shockwave Flash crashing on the Google Chrome Browser receiving this error message: "The following plugin has crashed: Shockwave Flash."
It appears that this happens the most while folks are playing various games. Many of the Facebook games/apps as well as those that are Zynga based will be using Shockwave Flash browser plugins to allow you to play the game/app in real time.
Many other games will also depend upon Shockwave Flash to provide the ability to interact through a browser without having to download the game or software onto your computer or tablet.
There are times you will also experience this type of crash if you are on a website that allows advertisers to use Shockwave Flash in the various ads that you see on a site.
What causes this?
In many instances there are more than one type of flash plugins installed on Google Chrome that may cause conflicts with each other.

What do you need to do?

To stop this from happening, you, the user, will need to disable all but one of the Flash plugins.
The below are steps that will help you resolve this issue:
  • Open your Chrome browser.
  • In the website address bar at the top of your page, type "about:plugins," and then press the "enter" key. You will be shown your Google Chrome Plugins page.
  • Scroll down the page looking for "Flash". (Most of us will see two versions of "Flash" installed, Chrome and Pepperflash.)
  • As shown in the photo, click the "Disable" under your Pepperflash version. This will disable the plugin, becoming grayed out.
  • Be sure that the Chrome version is enabled. If it is grayed out, click "Enable" under the Chrome version. (You will see the Chrome version listed in the following file or a similar one, Windows\system32(or 64)\Macromed\Flash etc.)
  • Once you have completed the above steps, you would close your Plugin tab.
This should resolve your Flashwave Flash problems while using Google Chrome.
If you have more than the above two versions installed, disable all but the one mentioned above.
One final step would be to then proceed to the Adobe Flash Player page to verify that your Shockwave Flash is properly installed.
An example of what you should see when you open the Chrome Plugin page locating Adobe Shockwave Flash.
If you have had these problems and found additional solutions, please do scroll down and share your experiences and/or solutions in comment for the benefit of others who may stop by.
Resolving such issues certainly will take a load of stress and aggravation off of the shoulders of those who find themselves online wanting to relax and enjoy a hour or so playing a game.
It is hard to figure how this has gone on for so long without Google/Chrome and Adobe getting together to only keep the one and only working Shockwave Flash installed on the Chrome browser. In my case, I am not sure how other versions of Shockwave Flash got installed on my system. My research leads me to assume that some other download included this plugin within the download and it went right by me without me noticing it. Always be careful to check when downloading software. Look for that option to opt out of including anything else they may want to include.
A word of caution if you are searching online for various computer, browser and internet related issue solutions. Many people will start having you go into your actual operating system at a level that an inexperienced person should not and alter some very sensitive system files. If there is a mistake, such as a simple typo, you could crash your whole system. If you are not experienced at what is being presented in a solution it is much better to leave it to a computer technician.
Note: This issue is similar to what I write about here, Google Chrome Crashing and Freezing 0n Windows 7 - Update on Solutions, but not quite the same. If the above solution does not work for you, try this solution.

An Additional Solution For Shockwave Crashes